What causes Bottlenecks? Bottlenecks between people or departments are often caused by disagreements on how the process should work, unspoken expectations or missing agreements on a process. Most common between operations and sales or administration, these bottlenecks can severely impact key business metrics like production and customer service. Internal Customers Employees and Departments are actually internalRead more
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Hand Book, performance improvement, Polices & Procedures, Team Building | Comments are Closed | 20 January, 2017 | 0
Companies often have a difference between how policies are practiced from location to location or even manager to manager. Policies are often not known, not understood or not followed. This situation can increase risk and decrease employee morale. Review your policies to identify and address discrepancies between what the policies say and how the policiesRead more
Welcome Aboard: Successful, New Hire On boarding “Many professionals share the experience of having shown up for their first day of work only to find their new company isn’t quite prepared to welcome them. Maybe a desk hasn’t been cleared, or a computer ordered; in some cases, management is too busy even to sit downRead more
