Our Approach To Human Resource Consulting
Prioritization & Collaboration
We believe that company owners, leaders and employees are the experts in their business. We work alongside them to expand their capacity and capabilities. Because companies have limited resources to devote to developing the “people side of their business,” our approach is to collaborate together to identify and tackle their highest priorities.
Practical & Aligned
We believe that human resources projects should be treated as part of the company’s business plan and must be aligned with its strategic goals. Having the input of leaders and employees ensures that new or revised company policies, processes and procedures are actually used and useful in daily operations.
What Is Human Resources?
Human resources create the framework for “the people side of your business.” This framework includes all aspects of an employee’s life cycle with a company, including:
- How the employee is recruited and selected.
- How the company is organized in structure.
- How roles and responsibilities are assigned.
- How policies, processes and procedures are established and implemented.
- How leadership communicates with the employee.
- How the employee is trained for his/her current and future positions.
- How leaders manage employee performance.
- How the employee experiences the company’s culture.
- How the employee exits the company.
Our certified Human Resources professionals have a deep understanding of Human Resources best practices, across regions and industries. This understanding gives the Excelerant consultant the unique ability to make recommendations that encompass a company’s day-to-day practices with employment regulations and HR best practices to ensure an engaging environment for employees.
Why Should Human Resources Be Proactively Managed?
Profitability, customer satisfaction and almost any other important measure of success is impacted by how well a company manages its human capital. Developing systems, policies, processes, and procedures to effectively manage this function of a business makes fulfilling its mission and goals more attainable. Without this foundation, managing people takes up too much time and can drain financial resources.
Small and medium-sized companies must frequently update these fundamentals as the company grows and critical needs change. In some phases, the focus is on talent acquisition; in other phases, performance management and talent development. Establishing a framework for these systems that can be easily built upon creates a smoother transition as the company grows.
Job Descriptions/Position Success Maps
The Excelerant Position Success Map™ (PSM) is created through a unique process that provides clarification and skill alignment for key positions within an organization.
Similar to a standard job description, a Position Success Map goes a step further to divide the role into its major focus areas, list the specific duties under each focus area, and determine how successful performance will be measured for each focus area.
This document can then be easily used as a foundation for hiring, training, coaching, and managing the performance of anyone in this position.
Excelerant has created hundreds of Position Success Maps for all levels and types of positions.
Employee Handbook/Employment Policies
Excelerant uses a collaborative process to develop a company’s employment policies. The company’s leaders and employees gain understanding about the underlying reason for various employment policies and contribute their operational knowledge and experience about what works (and what does not work) in the day-to-day management of the company.
This process ensures alignment between organizational culture & company practices. The resulting policies/handbook provides guidance and consistency throughout the organization so that the company is well positioned to manage the people side of the business.
New Employee Onboarding & Orientation Program
Most employees face a difficult period in the first few months of a new job. Recognizing this and providing the appropriate opportunities to employees will build a firm foundation for a successful long-term relationship. Excelerant works with companies to create and implement an effective Employee Orientation & On-boarding Program. This program includes activities that the new employee could engage in with fellow employees to quickly acquire the necessary knowledge, skills, and behaviors to easily integrate into the company culture.
HR Practices Inventory
Excelerant’s HR Practices Inventory is an information gathering process in which key documents and human resources practices are reviewed. This process results in the identification of the company’s current HR status and Excelerant’s recommended plan of action to address priorities.
These areas include, but are not limited to:
- Organizational Structure
- Performance Management
- Employment Policies & Procedures
- Job Descriptions
- Compensation Practices
- Recruitment, Selection & Onboarding
- Documentation & Employee Files
- HR Staffing
The HR Practices Inventory is not a Human Resource Compliance Audit nor is it intended to replace legal advice regarding compliance.
Performance Development & Management
Excelerant understands that many factors contribute to an employee’s performance success in their role. Managers and employees should engage in on-going conversations to assess not only employee performance, but also the support systems that allow that employee to be successful across different focus areas of the position.
Part of Excelerant’s Performance Development and Management Program includes the Performance Development Map™ (PDM), a tool to support performance conversations between managers and employees. The PDM can be used upon hire and throughout the year to:
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- Increase clarity and alignment of expectations
- Identify and prioritize development opportunities
- Make requests and/or agreements to support future success
SERVICES
HR Consulting
HR Mentoring
HR Practices Inventory
Performance Management
Employee Recruitment
Job Descriptions
On-boarding & Orientation
Compensation Programs
Employee Handbook
Employee Engagement Survey
