How would you answer these questions about your managers? My Managers are good at directing (and not doing) the work of their employees. YES NO
My Managers regularly and professionally give positive and negative feedback to their employees. YES NO
My employees act professionally when interacting with customers and handling customer complaints. YES NO
Have you experienced this scenario?
"Most of our leaders came up through the ranks. They've helped our business grow and we really depend on them, but now they're in the position where they need to be the leaders of others -- and they're just not prepared for it. So we keep sending them off to management training and they come back energized, but we still don’t see any results. All this training seems like a waste of time and money.”
The Recommendation
If you have experienced this scenario or answered no to any of the questions about your manager, here is the trick.
Take the time to first chart a path to ensure that you will actually get the results of where you want to go. As with any other area of your business, you have to make an overall plan for developing your leaders and start with the most important outcome.
Not all managers need the same thing when it comes to people skills. Higher level managers often require a different experience then front line supervisors. Also, certain individuals or teams may have unique needs, and this often means not shoving them into one group meeting after another.
If you are an Executive Leader considering investing in a development experience for your company or team, you may benefit from The Excelerant Experience for Leadership Results.
Our philosophy is that your company is unique and that developing your company is a process not an event. We like to get to know Executive Leaders and their businesses. It benefits us and our potential clients when we invest in getting to know one another. This is why we offer The Execelerant Experience for Leadership Results to Executive Leaders at no charge.
Strategic Consultation
Our process always begins with a Strategic Consultation between you and one of Excelerant’s Managing Partners to assist you and your Executive Team in identifying the right people goals for both your company's current and future situation and to determine whether we are the appropriate strategic partner for you.
Executive Session This session is facilitated by an Excelerant Managing Partner and designed to assist you in your responsibility for the creation of a strategic plan to develop your leaders to achieve your future vision and goals for your company .
In this 2-3 Hour Session, your Executive Leaders will engage in unprecedented conversation about:
Your Future Vision & Goals for your company and your people
What impact developing your leaders is expected to have on achieving your business goals
Which level leaders or teams are most critical to be developed
Defining successful leadership at your company
Strategic Leadership Plan Recommendations An Executive Summary of the results from this Session and our recommendations will provide you the foundation for your Company's Strategic Leadership Results Plan.
Typical Client Comment: "This is such a no brainer, I'm embarrassed we didn't do it before."
Whether or not you decide Excelerant is the right partner for you in developing your leaders, this session will be a good investment of your time and is certain to get you moving in the right direction.
