Executive Teams. Leadership Teams. Department Teams. Project Teams.
There is no shortage of teams in your company. You can probably think of a few teams that you lead, or are a member of that are performing successfully. You may also be experiencing the frustration of being a leader or member of a team that is not meeting expectations.
Every team is different. There are many reasons why a team may not be performing as successfully as it should be, such as:
Failure to identify a work group
Trust among team members
Failure to engage in healthy conflicts
Failure to establish important team agreements
Lack of documented key procedures
Lack of agreement or understanding of top-priority goals
Failure to conduct effective meetings
Lack of accountability for results
The Dilemma Based on our work with teams we’ve learned that building an effective, cohesive team is extremely difficult. Yet, with critical components in place, it can actually be quite simple. What really makes a difference is diagnosing which of these issues are the most critical for a team at this time. For example, although trust is critical to a successful team, a team who struggles because of missing some important operational procedures, will not benefit from focusing on trust-building activities. Helping a team to articulate its purpose, goals and the roles of team members are as important as having trust among team members and conducting effective meetings.
Our Recommendation As the leader of a team it is critical to:
Understand what is happening "Above the Surface” (how challenges present themselves) for your team
Recognize what is happening "Below the Surface” (what is causing the challenges) for your team